Privacy Policy

1. Introduction

The Right Hand Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at therhagency.co or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and business name when you fill out a contact form, schedule a consultation, or inquire about our services.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs, collected via Google Analytics and Meta Pixel.
• Communications: Any messages, inquiries, or information you send us directly via email, phone, or our contact form.
• Lead Form Data: If you submit a lead form through Meta (Facebook/Instagram) ads, we receive the information you provide in that form, including name, email, and phone number.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations
• Provide, operate, and improve our services
• Send you information about our services that may be relevant to you
• Analyze website usage to improve user experience
• Run targeted advertising campaigns on Meta platforms (Facebook and Instagram)
• Comply with legal obligations

4. Tracking Technologies & Third-Party Services

We use the following third-party tools that may collect data about your activity on our site:

• Google Analytics (G-51XYNE4RH0): Tracks website traffic and user behavior. Data is anonymized and aggregated. See Google's Privacy Policy.
• Meta Pixel (ID: 2047263626187848): Tracks conversions from Facebook and Instagram ads, optimizes ad delivery, and builds audiences for future ads. See Meta's Privacy Policy.
• Calendly: Used to schedule consultations. Subject to Calendly's Privacy Policy.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with legal obligations. Contact and lead form data is retained for up to 2 years unless you request deletion sooner.

7. Your Rights & Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of Meta ad tracking via Facebook Ad Preferences
• Opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on

To exercise any of these rights, contact us at [email protected].

8. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: